Dr Pillmans – Online NHS Contraception Service
Effective Date: 25/04/2026
Introduction
Dr Pillmans is committed to respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our online pharmacy services, including our FREE NHS Contraception Service.
We process personal data in line with the UK General Data Protection Regulation, the Data Protection Act 2018, and applicable NHS data governance standards.
Who We Are
Dr Pillmans is an online pharmacy registered in the United Kingdom and authorised to provide NHS services, including the contraception service via Fishmoor Pharmacy, 49 Fishmoor Drive, Blackburn, Lancashire, BB2 3UY.
Data Controller:
Dr Pillmans, Fishmoor Pharmacy 49 Fishmoor Drive,Blackburn,Lancashire,BB2 3UY
Email: [email protected]
Phone Number:
Information We Collect
We may collect and process the following types of personal data:
Personal Information – full name, date of birth, contact details (address, phone number and email)
Health and Medical Information – responses from online consultations, medical history, current medication, allergy status, lifestyle information (e.g. smoking)
NHS-Related Information – NHS number, GP details.
Technical Information – IP address, browser type and version, device information and website usage data (via cookies)
How We Use Your Information
We use your data to provide safe and appropriate contraception service under the NHS, assess your suitability for this service, communicate with you about your care, fulfil legal and regulatory obligations, maintain accurate medical and pharmacy records and improve our services and user experience.
We will only use your data where we have a lawful basis, including provision of healthcare (Article 9(2)(h) UK GDPR), compliance with legal obligations, your explicit consent (where required)
Sharing Your Information
We may share your data with NHS organisations and services, your GP (where clinically appropriate), pharmacists and prescribers, regulatory bodies (e.g. GPhC and/or NHS England) and IT service providers supporting our platform.
We ensure all third parties handle your data securely and in accordance with the law.
We will never sell your personal data.
Data Security
We use appropriate technical and organisational measures to protect your data, including, secure servers and encryption, access controls and authentication, staff training on data protection and regular security checks.
Data Retention
We only keep your data for as long as necessary. This is so we can provide healthcare services and comply with NHS and legal record-keeping requirements
Under NHS guidelines, pharmacy and healthcare records are generally kept for a minimum of 8 years.
Your Rights
You have the right to access your personal data, request correction of incorrect data, or deletion (where applicable), restrict or object to processing, data portability and withdraw consent (where applicable).
To exercise your rights, contact us at: [email protected]
Cookies
Our website uses cookies to enhance your experience and analyse site usage. You can manage your cookie preferences through your browser settings.
Confidentiality
All healthcare consultations and information are treated as strictly confidential. Only authorised healthcare professionals can have access to your medical data.
Complaints
If you are concerned about how your data is handled, you can contact us directly. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
ICO Website: https://www.ico.org.uk
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Data Controller
Dr Pillmans, Fishmoor Pharmacy, 49 Fishmoor Drive, Blackburn, Lancashire, BB2 3UY
About Us
At Dr Pillmans, we are a UK based online pharmacy committed to improving the accessibility and confidentiality of the NHS Contraception Service for people across England. We are a trusted NHS Pharmacy, and we are proud to offer FREE NHS contraception services delivered also FREE straight to your door. This allows individuals to take control of their contraceptive needs.
Our service is designed with your needs in mind. Accessing contraception can sometimes be difficult and sensitive, which is why we offer a private and easy to use online platform. From consultation to delivery, each stage is handled by qualified healthcare professionals dedicated to providing the highest standards of care.
Every consultation is reviewed by our team of registered pharmacists and trained clinicians, so we can ensure that all treatments are safe and tailored to your individual health needs. We follow strict regulatory standards set by the General Pharmaceutical Council (GPhC) and work in in line with NHS specifications.
Everyone should have easy access to contraception and the correct information to make informed choices. Alongside our services, we aim to offer guidance and reassurance whenever you need it.
Our work is based on ensuring safety and confidentiality. Whether you’re ordering repeat contraception or exploring options for the first time, you can trust us to provide a service that is respectful, efficient, and focused on your wellbeing.
Our Mission
To improve access to essential contraceptive services across England by delivering safe, discreet, and free NHS service online.
Our Commitment
- Free morning after pill (emergency contraception) accessible across England
- Free access to contraception pills through the NHS Pharmacy Contraception Service
- Qualified UK Pharmacists overseeing every consultation
- Secure, confidential, and discreet service
- Clear, reliable medical guidance
- FREE Fast and convenient delivery across England
We are here to support your contraceptive needs with ease, and your peace of mind.